Fire Glass FAQ

• Q.  What are the BTU'S ?
• A.  Our 18" double burner fireplace kits are 70,0000 btus. 24" 80,0000 btus. 30" 90,0000 btus. 36" 100,0000 btus.
  

• Q.  How long will FireInGlass Fire Glass last?
• A.  We warranty our products indefinitely to the original purchaser.
  

• Q.  How much  FireInGlass Fire Glass do we need?
• A.  50 lbs will be enough for almost any fireplace.  But see below how to cut that down and save money.  Or you can use our fire glass and fire pit calculators to figure out special sizes.
  

• Q.  Do we need FireInGlass Fire Glass from the top to the bottom of where we put it?
• A.  No need to waste money.  You can use our fire rock fillers and fines as a "base" then put the topper color on.
  

• Q.  What are FireInGlass Fire Glass fines?
• A.  These are the small pieces of glass made during the manufacturing process and come from the same color fire glass.

• What kinds of fireplaces can we use FireInGlass Fire Glass in?
• A.  For vent-free you must have a special burner from our 'Vent Free Kit' section. direct vent from our 'Direct Vent' section, and for regular vented fireplaces use anything else we offer (the direct vent and vent free items will also work in vented fireplaces).

• Q.  Why use FireInGlass Fire Glass fines for the base?
• A.  Save a bunch of money.  Why not, you only see the top of the glass not the base underneath it.  Even a better reason is our system filters the gas supply and spreads the flames out for maximum size and heat dispersion.  So a smaller amount of gas looks larger, puts our more heat, and costs less.  Filtering keeps dirty gas soot out especially for propane.
  

• Q.  Why use FireInGlass Fire Glass in fire pits?
• A.  Again, Save a bunch of money.  Usually you need a lot more than a fireplace.  Wetness will not affect fire glass and you can use it right after it is raining or even while it is raining, not like gas logs. 

• Q.  What is FireInGlass Fire Glass "topping" and "base"?
• A.  We use the term "topping" for the colors on top that you see and the term "base" for the fillers under the topping you do not see.  The fillers fill in around the burner and bring up the topping to the needed height to cover the burner and/or make the design.

• Q.  Are special burners needed for FireInGlass Fire Glass?
• A.  Not for vented or outdoor fireplaces or fire pits.  In fact you can use your existing gas log lighter.  Only vent free fireplaces need a special burner setup.
  

• Q.  Can we mix colors and make designs?
• A.  Absolutely, in fact most agree that looks beautiful and gives it much more of a 3D profile.
  

• Q.  How can we use these and other fillers to save money?
• A.  We have volcanic cinders, silica sand, pea gravel, glass gems, glass beads, and other fillers all designed to save money and in many cases used in the designs and compliment the look.
  

• Q.  What is the maintenace of FireInGlass Fire Glass?
• A.  There is none except to dust it like the rest of the interior furniture - outside the rain takes care of that.
  

• Q.  Is FireInGlass Fire Glass hard to install?
• A.  Pretty much as easy as it gets.  We have step-by-step illustrated instructions.
  

• Q.  Can we use FireInGlass Fire Glass in all kinds of fireplaces including vent free fireplaces ?
• A.  We have special safety devices you can purchase to make this all possible.
  

Q.  Can we have remote controls with FireInGlass Fire Glass?
A.  We have many devices you can purchase to make this happen.

• Q.  Can we use FireInGlass Fire Glass with our existing gas or vent free log set?
• A.  You can with vented fireplaces or outside but not in interior vent free fireplaces - you need out special vent free units for that.

• Q.  Can we use geographical shapes and other items with FireInGlass Fire Glass?
• A.  Yes we have those and many more new ideas such as our glass gems keep coming.

• Q.  How do we know all these things are safe together with FireInGlass Fire Glass?
• A.  Yes.  We test all our designs with expensive meters and devices to assure the are "fire safe".  We use them in our own homes and our customers have always been totally pleased.